NO, ONCE YOU PLACE AN ORDER IT IS FINAL. IF A CHANGE IS NECESSARY, THE ENTIRE ORDER WILL NEED TO BE CANCELLED/REFUNDED BY OUR CUSTOMER SERVICE TEAM AND RE-SUBMITTED WITH THE CORRECT ITEMS! PLEASE EMAIL US AT INFO@THEHEARTOFDAVID.CO IF YOU NEED TO CANCEL AN ORDER.

ALL DOMESTIC PACKAGES SHIP VIA USPS, AND INTERNATIONAL ORDERS SHIP VIA UPS. THE PROCESSING TIME FOR ORDERS IS 5 BUSINESS DAYS, THIS CAN BE EXTENDED DURING HOLIDAYS OR PRODUCT RELEASE DATES. AFTER THAT, DELIVERY TIME WITHIN THE UNITED STATES IS 3-9 DAYS, AND 30 OR SO BUSINESS DAYS INTERNATIONALLY. PLEASE KEEP IN MIND THAT DURING HOLIDAYS OR LIMITED-EDITION LAUNCHES, THIS TIME MAY VARY. IF PURCHASING A PREORDER ITEM, THE SHIPPING DATE WILL BE SPECIFIED IN THE PRODUCT DESCRIPTION. THANK YOU FOR YOUR PATIENCE. YOUR TRACKING NUMBER WILL BE EMAILED TO YOU ONCE YOUR ORDER IS SHIPPED. PLEASE REFER TO OUR SHIPPING POLICY.

SEND US AN EMAIL WITH THE CORRECT ADDRESS AND ORDER NUMBER RIGHT AWAY AND WE WILL DO OUR BEST TO GET YOUR ORDER UPDATED PRIOR TO IT SHIPPING OUT.

NO, WE DO NOT OFFER RETURNS. ALL SALES ARE FINAL. PLEASE REFER TO OUR REFUND POLICY.
IN THE UNLIKELY EVENT THAT A PRODUCT ARRIVES NOT AS DESCRIBED, WE WILL ONLY SEND REPLACEMENTS FOR DAMAGED/MISSING PRODUCT WITHIN 14 DAYS OF RECEIPT OF PACKAGE.